Terms, Privacy, & Shipping Policy

 

Terms and Privacy

PRIVACY AND TERMS

WEB SITE TERMS AND CONDITIONS OF USE

  1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

  1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Bernard Terrell Cigars web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on Bernard Terrell Cigars web site;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Bernard Terrell Cigars at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  1. Disclaimer

The materials on Bernard Terrell Cigars web site are provided “as is”. Bernard Terrell Cigars makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Bernard Terrell Cigars does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

  1. Limitations

In no event shall Bernard Terrell Cigars or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Bernard Terrell Cigars Internet site, even if Bernard Terrell Cigars or a Bernard Terrell Cigars authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  1. Revisions and Errata

The materials appearing on Bernard Terrell Cigars web site could include technical, typographical, or photographic errors. Bernard Terrell Cigars does not warrant that any of the materials on its web site are accurate, complete, or current. Bernard Terrell Cigars may make changes to the materials contained on its web site at any time without notice. Bernard Terrell Cigars does not, however, make any commitment to update the materials.

  1. Links

Bernard Terrell Cigars has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bernard Terrell Cigars of the site. Use of any such linked web site is at the user’s own risk.

  1. Site Terms of Use Modifications

Bernard Terrell Cigars may revise these terms of use for its web site at any time without notice. By using this web site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

  1. Governing Law

Any claim relating to Bernard Terrell Cigars web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this Policy for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information if necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customer’s information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained.

Order Policy & Shipping Details

ORDER POLICY

Posted by Bernard Terrell Cigars on October 26, 2016

Bernard Terrell Cigars does not sell tobacco to anyone under the age of 21.

We do not Sell Cuban cigars!

All Tobacco from Bernard Terrell Cigars is From Nicaragua and Dominican Republic. We collect sales tax only for the state of Illinois only, you are responsible for any tax in your state.

Bernard Terrell Cigars stands by our Customer Satisfaction Guarantee and we want to let you know that if you should need any assistance, please feel free to contact our customer support team, during listed hours of operation or via email at: bernardterrellcigars@gmail.com. If you are not satisfied with your merchandise, simply let us know within 14 days of original purchase and we will work together to resolve the issue. Customers may receive full refund if original purchased merchandise is shipped back unopened within 14 days or original purchase date. Merchandise can be replaced if arrived to customer damaged, or opened.

If your State does not allow shipping of Cigars purchased online your order will be refunded.

We ship USPS Adult Signature Required.

SHIPPING DETAILS

We ship to U.S. territories and possessions, including Puerto Rico, Guam, U.S. Virgin Islands and overseas military APO/FPO/DPO addresses.

Selected items, due to weight and/or size limitations may not be eligible for shipment outside the continental United States.

If your State does not allow shipping of Cigars purchased online your order will be refunded.

We ship USPS Adult Signature Required.

SURCHARGES (APPLIED TO RATE TABLE BELOW)

* All shipments going to Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico or any U.S. Territory/possession, will be charged an additional $10 for USPS Priority Mail.

(No surcharges are applied to APO/FPO/DPO shipments.)

Back Orders

All items are in stock unless noted on item itself if you order an item and we do not have it available for you we will advise you of the Back order and you will receive 10% off it’s that simple. If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Refund Policy

 RETURNS, REFUNDS AND EXCHANGES POLICY

How to Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase for a full refund of merchandise excludes shipping cost.

  1. Please email bernardterrellcigars@gmail.com to request a refund. (48 hours for response to email)
  2. Instructions on where to return items will be given via email once Bernard Terrell Cigars has responded to your email.

Return Exceptions

Open, damaged cigars, or more than two cigars missing will be prorated.

We encourage you to contact us directly before returning any cigar or humidor so that we may resolve the issue for you immediately, here at Bernard Terrell Cigars, customer service is our #1 priority. If at any time you are unhappy with anything what so ever please email bernardterrellcigars@gmail.com.

Terrell B. Steward